Contact Us
Our premium support team is here to provide exceptional service and expert assistance
Send us a Message
Premium Support Center
Corporate Office
AutoYard Premium Building
Upper Hill, Nairobi
Kenya
Premium Hotline
+254 700 000 000
24/7 Premium Support
Email Support
premium@autoyard.co.ke
support@autoyard.co.ke
Business Hours
Monday - Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 6:00 PM
Sunday: On-Call Support
Frequently Asked Questions
How do I register as a premium dealer?
Register and select "Elite Dealer" during signup. Our premium verification process takes 24-48 hours with dedicated account manager assignment.
What are the premium features?
Featured listings, priority support, advanced analytics, dedicated account management, and exclusive promotional opportunities.
How do I schedule premium car viewings?
Create an account, browse premium cars, and use our concierge service to schedule personalized viewing appointments.
What regions do you serve?
We serve all major Kenyan cities with premium concierge services, with plans for regional expansion across East Africa.
Need Immediate Assistance?
Choose your preferred method for premium support
Live Chat
Instant support from our premium team
Video Consultation
Schedule a personalized video call
Emergency Support
For urgent matters outside business hours, our premium emergency line is available 24/7